DesignWraps.com is a secure site. Our orders are processed in real time and shipped daily. We charge your card at the time of your order. The charge will appear on your bill from DesignWraps Brands, Inc.

Thank you so much for your order. DesignWraps™ appreciates your business.

 

RETURN AND EXCHANGE POLICY

DesignWraps™ takes great pride in our reputation for quality and excellent value. Unlike most apparel companies, all of our products are still made and manufacturered in the U.S.A. We will not sacrifice our reputation for quality to save a few pennies.  

Here are our general guidelines:

• Products purchased from our clearance section are not returnable. Please be careful of the size you choose.
• Customized rhinestone & transfer products are not returnable. Please be careful of the size you choose.
• Returns are accepted within 30 days of merchandise receipt (USA only). Sorry we cannot accept international returns due to import/export shipping constraints.
• All returns must include a Return Authorization Number, please contact us at 1.877.610.9885, Monday - Friday 8:00 am - 5:00 pm PST to receive one.
• All returns must be returned to us in the same condition in which it was received (i.e. original packaging, hang tags, barcoding, etc.).
• Shipping and handling charges are non-refundable.
• A 15% re-stocking fee will be charged at the time of the return unless the return is due to the mistake of DesignWraps.

For your protection, the items being returned must be shipped back and fully insured through UPS or U.S. Post Office and registered at your expense. All merchandise will be inspected and must be free from damage, alterations, or use. All returns must be in original packaging. We will not be responsible for lost packages or packages damaged by the shipping company. You will receive a refund for the full amount of the items excluding the original shipping expenses and excluding a restocking fee. Refund will be electronically credited to Card Holder's account if credit card was used as the method of payment, otherwise a business check will be issued to business' name. Exchanges will be processed similar to returns.